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SMS Terms of Use

These terms of use apply to the Opt+® SMS - or text messaging - services.

  1. When you opt-in to the service, you will receive a single text message from Opt+ to confirm your enrollment. You will not be enrolled to receive SMS unless you confirm. By consenting, you certify, warrant and represent that the telephone number you provided to Opt+ is your contact number and understand that consent is not a condition to obtain an account.
    • Promotional Marketing Messages: By consenting, you authorize Opt+ to deliver sales and marketing text messages (SMS) at the number you provided at opt-in.
    • Account Alerts: By enrolling in account alerts (i.e. account notifications and daily balance alerts), you consent to receive recurring account text alerts from Opt+ at the number you provided in your account. The number of text message you receive varies.
  2. Opt+ allows you to manage your SMS preferences separately for promotional messages and account alerts. Promotional messages and account alerts will be sent from different numbers. You can opt-out of promotional messaging and account alerts individually by sending STOP, END, CANCEL, UNSUBSCRIBE or QUIT to the number you receive the messages from. Once you confirm, you will receive a STOP confirmation reply as a requirement of the mobile Marketing Association. Alternatively, you can manage your alerts by logging into your account or opening the mobile app and selecting Manage Alerts in your account settings.
  3. If at any time you forget what keywords are supported, reply HELP. After you send the SMS message HELP, you will receive a message with instructions on how to use the service as well as how to unsubscribe.
  4. Carriers are not liable for delayed or undelivered messages.
  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. The number of text messages you receive varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all other questions about the services provided by Opt+, you can send an email via the Message Center or call us at 1-855-403-8343.
  6. If you have questions regarding privacy, please read the Opt+ privacy policy.

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Customer Service
1-855-403-8343

Hours
Mon - Fri: 8am - 11pm (EST)
Sat & Sun: 9am - 5pm (EST)

Email Us
CustomerService@Myoptplus.ca

Postal Mail
Opt+® Prepaid Mastercard®
400 Carlingview Drive
Toronto, ON M9W 5X9

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Apple Store

©2022 Opt+® Prepaid Mastercard® 400 Carlingview Drive, Toronto, ON M9W 5X9

This card is issued by PACE Savings & Credit Union Limited pursuant to license by Mastercard™ International. Use of this card is governed by the agreement under which it is issued. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Tap & Go™ is a trademark of Mastercard International Incorporated. Data rates may apply. Card funds are not insured by Canada Deposit Insurance Corporation or any other government deposit insurer or agency.

Google Play and the Google Play logo are trademarks of Google LLC. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Data rates may apply

Opt+ may make phone calls or deliver SMS text messages to your phone number based on your account settings. To view details, please refer to the Phone Terms of Use and the SMS Terms of Use